Privacy Policy

Effective Date: [Insert date]

Cosmetic Couture Group (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website, training academy, and clinic services.

1. Information We Collect

We may collect and process the following types of personal information:

  • Identity Data: name, date of birth, gender.
  • Contact Data: address, email address, telephone number.
  • Training Data: qualifications, course enrolments, payment details.
  • Treatment Data: medical history, consultation notes, consent forms.
  • Financial Data: payment card details (processed securely via third-party providers).
  • Technical Data: IP address, browser type, cookies, and site usage analytics.

2. How We Use Your Data

We process your personal data for the following purposes:

  • To provide training courses and clinic treatments.
  • To process payments and issue invoices.
  • To communicate with you regarding bookings, events, and updates.
  • To comply with regulatory and insurance requirements.
  • For marketing (only if you have opted in).
  • To improve our website and services.

3. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Contractual necessity – to deliver services you have booked.
  • Legal obligation – to comply with tax, insurance, and medical record requirements.
  • Consent – for marketing communications.
  • Legitimate interests – to improve and protect our business and website.

4. Data Retention

We keep your personal data only as long as necessary:

  • Training and treatment records: up to 7 years (in line with insurance/legal requirements).
  • Financial records: 6 years (for HMRC compliance).
  • Marketing data: until you withdraw consent.

5. Data Sharing

We never sell your data. We may share your information with:

  • Payment providers (e.g. PayPal, Payl8r, Stripe).
  • Accreditation and awarding bodies.
  • Professional insurers and regulators.
  • IT and website hosting providers (who process data on our behalf).

All third parties are required to keep your information secure.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request erasure (where legally possible).
  • Object to certain types of processing.
  • Withdraw consent to marketing at any time.
  • Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Cookies

Our website uses cookies to improve functionality and analyse traffic. You can manage or disable cookies in your browser settings. For full details, see our Cookie Policy.

8. Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact:

Cosmetic Couture Group
60 Lodge Drive, BELFAST, IRELAND, WA3 4ER
Phone: 01925 765650
Email: info@cosmeticcouturegroup.co.uk